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Indian Postal Service

    Indian Postal Service

    The Indian Postal Service is one of the Group ‘A’ Civil Services of India. They are responsible for running ‘India Post’, the largest postal network in the world which provides services ranging from traditional postal services to banking and e-commerce services. It also provides non-commercial services such as disbursal of old-age pensions and MGNREGA wages. The IPoS cadre officers are the higher grade officers of the post office hierarchy in India. The cadre controlling authority for this service is the Ministry of Communications, Government of India.

    The Indian Postal Service (IPoS), a member of the Government of India’s Group “A” Central Civil Services, was established in 1948. The country’s postal system is divided into twenty-two Postal Circles for administrative ease. With a few exceptions, the Circles are typically co-terminus with a State. There is a Chief Postmaster General in charge of each circle. Regions are created by further dividing the Circles into divisions (postal/RMS divisions) are collections of field units.

    The Army Postal Service (APS) Corps is a separate arm that handles the postal requirements of the Armed Forces in addition to these twenty-two Circles. The Additional Director General, Army Postal Service, who holds the rank of Major General, is in charge of the APS, which is classified as a separate Circle called the Base Circle. The officers’ cadre of the APS is drawn on deputation from the Indian Postal Service.`

    Roles and Responsibilities

    • Monitoring and management of divisional postal services.
    • Overall administration of Mail and Post offices in a division.
    • Optimization and expansion planning of the postal network inside a division.
    • Management of technology, finances, and materials.
    • Marketing of India Post services and products such as Banking and Insurance.
    • Handling Public Grievance Redressal System and customer relations.
    • Coordinating with other government agencies such as Police, District Administration, etc.
    • Management of personnel in the division.

    Training

    At one of the top training academies in the nation, such as the Lal Bahadur Shastri National Academy of Administration (LBSNAA), Mussoorie, the Sardar Vallabhbhai Patel National Police Academy, Hyderabad, the National Academy of Direct Taxes, Nagpur, etc., as determined by the Department of Personnel & Training, Direct Recruits receive training for the Foundational Course (FC) (DOP&T).

    The professional training in postal management and administration is given at Rafi Ahmed Kidwai National Postal Academy (RAKNPA), Ghaziabad.

    Designation

    An IPoS Officer is in charge of managing the Postal/RMS Division’s overall operations while serving as a Junior Time Scale (JTS) Officer in the field as either a Senior Superintendent of Post Offices (SSPOs) or Senior Superintendent Railway Mail Service (SSRM). So, an OT starts their career as SSPO or SSRM. Their major responsibilities as SSPO or SSRM are

    • Effective management and monitoring of postal services and operations in the Division
    • Planning for optimization and expansion of the postal network in the Division.
    • Administering control overall the Post Offices and Mail Offices in the Division.
    • Financial Management
    • Technology Management
    • Materials Management including upkeep and maintenance of Post Offices, Letter Boxes and Vehicles / Mail Vans, etc.
    • Customer relations and Public Grievance Redressal Mechanism
    • Marketing of various products and services of India Post including Banking and Insurance Products
    • Coordination with District, Police and other public authorities
    • Personnel Management, Recruitment, Transfer, Promotion and Disciplinary matters of employees and staff relations

    Ranks of IPOS Officers

    SSPO/SSRM > Assistant Director/Assistant Postmaster General > Director of Postal Services > Postmaster General > Chief Postmaster General > Member Postal Services Board > Director-General of Post Offices.

    The above two highlighted posts are field postings.

     

    IPoS Ranking

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