The Indian Postal Service is one of the Group ‘A’ Civil Services of India. They are responsible for running ‘India Post’, the largest postal network in the world which provides services ranging from traditional postal services to banking and e-commerce services. It also provides non-commercial services such as disbursal of old-age pensions and MGNREGA wages. The IPoS cadre officers are the higher grade officers of the post office hierarchy in India. The cadre controlling authority for this service is the Ministry of Communications, Government of India.
Indian Postal Service
Roles and Responsibilities
- Monitoring and management of divisional postal services.
- Overall administration of Mail and Post offices in a division.
- Optimization and expansion planning of the postal network inside a division.
- Management of technology, finances, and materials.
- Marketing of India Post services and products such as Banking and Insurance.
- Handling Public Grievance Redressal System and customer relations.
- Coordinating with other government agencies such as Police, District Administration, etc.
- Management of personnel in the division.
Training
Indian Postal Service training is conducted in two stages as listed below:
- Stage 1: Foundation Course at Lal Bahadur Shastri National Academy of Administration(LBSNAA), Sardar Vallabhbhai Patel National Police Academy(SVPNA), National Academy of Direct Taxes based on the recommendations of the Department of Personnel and Training.
- Stage 2: Professional training in management and administration of postal services Rafi Ahmed Kidwai National Postal Academy(RAKNPA).
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